Frequently Asked Questions
Answers to common questions about payments, financing, rentals, and service.
- What payment methods do you accept?
- We accept all major credit cards (Visa, Mastercard, American Express, and Discover), along with ACH/bank transfers, business checks, and cash for pickups and deliveries. Financing and leasing options are also available on equipment purchases.
- Do you offer financing or leasing?
- Yes. We offer financing and leasing options on new and used equipment purchases, with flexible terms tailored to your business. Contact us for a personalized quote.
- How long does financing approval take?
- Most applicants hear back within about 24 to 48 hours of submitting a completed application, though it can vary. The initial application only takes a few minutes and covers basic business information, owner/contact details, and time in business. Depending on the applicant's credit profile, a lender may occasionally ask for a bit more, such as recent bank statements or additional documentation, which can add time. Our Finance Coordinator works directly with each applicant and only requests what's actually needed.
- What areas do you service?
- We proudly serve Hialeah, Miami, and the greater South Florida area for rentals, sales, and repairs.
- Do you sell forklifts internationally?
- Yes. While our rentals and service are local to South Florida, we sell and export forklifts internationally. We handle freight arrangements and export paperwork. Contact us with your country and equipment needs for a quote.
- What's the difference between renting and buying?
- Renting is ideal for short-term or seasonal needs with no long-term commitment, while buying makes sense for ongoing, daily use. Our team can help you compare costs to find the best fit for your operation.
- What do I need to rent a forklift?
- You'll sign a rental agreement, either digitally ahead of time or in person when the equipment arrives, and present a valid photo ID at drop-off that matches the name on the agreement. If you're renting under a business, we'll also need some basic business information. Beyond that, we just need a contact phone number and email, plus a delivery address and a billing address to get everything set up. Depending on the rental, we may also require partial or full payment before delivery.
- Do you service all forklift brands?
- Yes, our certified technicians service all major brands, including Toyota, Crown, Hyster, Yale, Caterpillar, Nissan, and Mitsubishi.
- Do you offer mobile or on-site repair?
- Yes. We offer both in-shop and mobile on-site repair, so we can come to your location or you can bring your equipment to us, whichever works best for your operation. Loaner units are available if your equipment needs extended service.
- Is used equipment inspected before sale?
- Every piece of equipment we sell, new or used, is fully inspected and certified before it leaves our lot.
- How quickly will I get a quote?
- We typically respond to quote requests within 2 hours during business hours.
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